Where we came from

The New Zealand telecommunications market has been a duopoly for landline with Telecom NZ and TelstraClear, for mobile Telecom NZ and Vodafone resulting in Telecom NZ dominating with >70% market share resulting in higher prices for telecommunication services.

April 1989 - Telecommunications Deregulation

April 2007 - Implementation of Number Portability, where you can take your phone mobile number to another provider

August 2007 - Initial carrier meetings to assess the NZ market

March 2008 - Telecom NZ Operational separation

October 2008 - Telcoinabox signs carrier supply agreements

January 2009 - CEO appointed - Shannon Fisher

February 2009 - First Franchisee signed

April 2009 - Wellington Office opens

April 2009 - First employee – Zachery Crofts

May 2009 - Telcoinabox NZ opens for business

• Fixed Wire

• Toll Free 0800 numbers

• Billing & Customer management platform

• Client Support Group for day-to-day service provider support

June 2009 - First Franchisee training

July 2009 - Telcoinabox launches with its first marketing campaign

August 2009 - First franchise & business opportunity expo

February 2010 - Product launch - Broadband & Dial-up internet

May 2010 - Telcoinabox NZ signs mobile deal with Telecom

Great ideas start in the unlikeliest places. Conversations in the lift, for example. In 2001, our other two key players, Morgan Duncan and Alex Wolfenden, each running successful IT and Recruitment companies in the same building as Universal Telecom, were intrigued when they met Damian and Damien. They liked hearing about 'expanding opportunities' and 'limitless potential of telco in Australia.' Not shy about introductions, these four entrepreneurs soon found common ground with the mission to develop a groundbreaking idea and business model.

Morgan Duncan's idea of 'packaging telecommunications to bring it to the people' started the ball rolling for a year's worth of brainstorming, development and business planning among the team. By 2002, Telcoinabox was born.

Developed with goals of solid, sustainable product and service infrastructure; truly responsive management, and an innovative business model, the company soon gained franchisee support across Australia.

Over the last several years, Telcoinabox has grown annually by over 180%. Uniquely meeting needs of business-builders and end-users, Telcoinabox consistently finds ways to deliver a full range of the latest low-cost, high quality telecommunications services to Australians.

Where are we now?

As a company selected for the BRW Fast 100 in October 2007, we've lived up to that profile and surpassed it.

In under five years, Telcoinabox has grown to become an established international company and leader in the telecommunications industry with over 100 telecommunication providers part of the Telcoinabox network across Australia, New Zealand and the United Kingdom.